At AIM we base our insights and guidance on our extensive cross-industry business consulting experience, and by applying leading edge analytic approaches that allow us to gain insights from your employee, operational, customer and other relevant data.

AIM takes a principled approach that includes staying true to our mission and values as well as the specifics of how we envision, plan and complete consulting engagements.

AIM services are designed to assist organizations in understanding their customer experience ecosystem and how to improve it by taking action on specific employee, operational, product, service and other customer experience factors.

In addition to providing the best customer experience insights and guidance available, we collaborate with trusted business partners to provide additional services that broaden the value of what we offer that extends from outcome driven innovation and market research (including qualitative approaches) to strategic alignment, change management and implementation services.

AIM takes a principled approach that includes staying true to our mission and values as well as the specifics of how we envision, plan and complete consulting engagements.

AIM services are designed to assist organizations in understanding their customer experience ecosystem and how to improve it by taking action on specific employee, operational, product, service and other customer experience factors.

In addition to providing the best customer experience insights and guidance available, we collaborate with trusted business partners to provide additional services that broaden the value of what we offer that extends from outcome driven innovation and market research (including qualitative approaches) to strategic alignment, change management and implementation services.